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FAQ

cable

What is the setup fee for subscribing?

There is a $25.00 hookup fee & a monthly recurring charge of $25.00 for a single-family unit. Hotel hookup fees are $50.00 & monthly rental depends on the number of rooms.

How much do I have to pay monthly?

There is a monthly recurring charge of $25.00 for a single-family unit. Hotel hookup fee is $50 and the recurring monthly fee depends on the number of rooms. For ICTV-Pohnpei, there is a monthly recurring charge of $10 for each premium channel.

Who do I call if I have a problem with Cable TV services?

Please call the trouble desk at telephone number 611 (for all states).

Can I add additional TV units to my cable connection?

Additional TV units can be added at $3.00 per unit for a single-family unit.

I seem to be disconnected, what could have caused that?

It may be that you have been disconnected because your account is past due or it could be faulty cable lines. In the latter case, call us during business hours and a technician will be dispatched immediately to address your concerns. Your cable operator reserves the right to disconnect your service, without notification, if your account is past due. Accounts are deemed Past Due if payment for the current month is not made by the 30th. Monthly service charges are due and payable on the 10th of the current month for the current month's service.

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