HOW TO APPLY: Click here to download application for employment. Applications can also be obtained from and returned to FSMTC Headquarters in Kolonia, Pohnpei or any of the FSMTC offices in Chuuk, Kosrae and Yap.
POLICY OF FSMTC: Qualified FSM citizens are given first priority for employment consideration; with other Micronesian and outside citizens utilized in positions for which no qualified FSM citizens are available.
VACANCIES NOW AVAILABLE
FSMTC VA NO: VA21-01
OPENING DATE: 01/07/21
CLOSING DATE: 01/22/21
It is the policy of the FSM Telecommunications Corporation that qualified FSM citizens be given first priority for employment consideration; with other Micronesian and U.S citizens utilized in positions for which no qualified FSM citizens are available.
POSITION & SALARY
Call Center Operator (2 positions)
Pay Level 3
$341.60 Biweekly
LOCATION
FSM Telecommunications Corp.
Headquarters
P. O. Box 1210 Kolonia, Pohnpei FM 96941
DUTIES & RESPONSIBILITIES
Under the supervision of the Call Center Supervisor, the Operator is primarily responsible for handling various types of call center routed telephone calls including but not limited to domestic and international calls, switch board, 611 calls, and directory assistance using computer-based keyboard, and CRT terminal. The Operator will answer Directory Assistance for contracted services meeting time and quality objectives.
The Employee will perform the following essential functions: [Note: This position is part of a 24-hour, 7-day-per-week operation and will involve shift work and possible overtime work). Answer domestic and international customer calls and establish connections in an efficient manner. Answer local and directory assistance calls, obtain details necessary for search, consult computer or web based database and provide information to customers. Answer directory assistance calls for contracted client, obtain details necessary for search, consult computer database and provide information to customers. Answer crosscheck calls for contracted client, obtain phone number to conduct search, consult computer database and provide listing name and/or address information to customers. Answer National Directory Assistance (NDA) calls for contracted client, obtain details necessary for search, consult web based database and provide information to customers. Meet time objectives set by the clients and quality objectives set by management; meet answer time and quality objectives for call center contracted services. Refer customer complaints or emergency calls to appropriate internal or external party. Coordinate and cooperate with other operating and administrative groups as required to accommodate service demands and requirements. Keep detailed record of such emergencies. Cross-train other staff in various aspects of this position to prepare them to fill in as needed. Perform other related duties or tasks as assigned or required.
QUALIFICATION REQUIREMENTS
The incumbent must have at least two years of college education with referable
emphasis in communications. Must be proficient in reading, writing, and understanding of the English language, so as to comprehend, apply and pass on spoken and written instructions. Must have good typing skills, and the ability to work with public on a daily basis.
HOW TO APPLY
Applications can be obtained from and returned to:
FSM Telecommunications Corporation Headquarters Kolonia, Pohnpei FM 96941
OR Any of the FSMTC offices in Chuuk, Kosrae and Yap.
FSMTC VA NO: VA21-02
OPENING DATE: 01/07/21
CLOSING DATE: 01/22/21
It is the policy of the FSM Telecommunications Corporation that qualified FSM citizens be given first priority for employment consideration; with other Micronesian and U.S citizens utilized in positions for which no qualified FSM citizens are available.
POSITION & SALARY
Building & Ground Worker
Pay Level 1
$264.80 Bi-weekly
LOCATION
FSM Telecommunications Corporation
Headquarters
P. O. Box 1210
Kolonia, Pohnpei FM 96941
DUTIES & RESPONSIBILITIES
Responsible work for the overall cleanliness and safety of all offices within the facility and ground premises for the Corporation. All employees in this class performed work under the supervision of the Maintenance Superintendent at the Headquarters.
Performs variety of cleaning duties within the facility and ground premises by regularly sweeping, mopping, dusting, and waxed floors, stairways, offices and other assigned areas, and disposing of garbage. Responsible for the maintenance of the outside lawn, cutting grass, and other ground works necessary to keep the premises neat at all times. Perform painting job and other tradesman job when necessary. Cleans, maintains and sanitizes restrooms and other facilities. Makes minor repairs to building, furniture and fixtures; maintains tools and an adequate supply of cleaning supplies, and ensures cleanliness of equipment in the offices. Performs vacuuming and upkeep of carpeted areas, including shampooing and extracting. Responsible for arranging chairs, tables, and other light furniture and equipment for scheduled activities. Scrubs and polishes fixtures, windows, mirrors and other areas and equipment. Follows cleaning schedule as established by the supervisor. Responsible for the safe and proper use of equipment and materials. Replaces light bulbs and tubes whenever necessary. Maintains restroom facilities, equipment and supplies. Performs related duties as assigned.
QUALIFICATION REQUIREMENTS
High School graduate with some training in appropriate custodial procedures, and two years of experience as a Janitor or Custodial worker.
HOW TO APPLY
Applications can be obtained from and returned to:
FSM Telecommunications Corporation Headquarters Kolonia, Pohnpei FM 96941
OR Any of the FSMTC offices in Chuuk, Kosrae and Yap.
FSMTC VA NO: VA21-03
OPENING DATE: 01/07/21
CLOSING DATE: 01/22/21
It is the policy of the FSM Telecommunications Corporation that qualified FSM citizens be given first priority for employment consideration; with other Micronesian and U.S citizens utilized in positions for which no qualified FSM citizens are available.
POSITION & SALARY
Accountant I - III
Pay Level 5 - 7
$436.80 to $644.80.00 Bi-weekly
LOCATION
FSM Telecommunications Corporation
Headquarters
P. O. Box 1210
Kolonia, Pohnpei FM 96941
DUTIES & RESPONSIBILITIES
Performs a broad scope of accounting activities requiring experienced, professional knowledge and application of accounting principles and practices. Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Performs a wide range of detail/complex accounting and advisory functions pertaining to assigned fund area, accounts or departments and assures day-to-day operations are carried out in accordance with established principles, policies, and objectives. Establish tables of accounts, and assigns entries to proper accounts Plans, coordinates and review accounting activities within the assigned branch. Assists in the preparation and analysis of various financial statements and statistical and operation reports. Assists develop the detailed internal accounting procedures for the branch. Assist in devising new systems together with necessary forms, manuals and procedures. Responsible for the maintenance, preparation and reporting of all accounts in the assigned branch. Prepare and responsible for posting or input of all accounts into the computer system. Perform other duties as assigned.
QUALIFICATION REQUIREMENTS
Graduation from a recognized University with a Bachelor degree in business administration, accounting or related field plus at least one year of work experience in accounting or business management. Must have strong knowledge and understanding in General Ledgers, internal controls and familiar with procedures; strong knowledge and understanding of audit and statutory requirements. Must have knowledge and skills in computer applications.
HOW TO APPLY
Applications can be obtained from and returned to:
FSM Telecommunications Corporation Headquarters Kolonia, Pohnpei FM 96941
OR Any of the FSMTC offices in Chuuk, Kosrae and Yap.
You can send your application, CV or resume via email or post to:
Athena Hainrick
Vice President, Administration & Marketing
FSM Telecommunications Corporation
Kolonia, Pohnpei 96941
Email: athena.hainrick@fsmtc.fm
