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FAQ

wireless

How do I find out my network PIN?

Send an SMS to PIN (746) with the keyword "Get" as the first word of the SMS. You will receive a text message containing your network PIN. Currently, FSM Telecom does not assess any charges for obtaining your PIN through SMS.

How do I subscribe to FSM Telecom's GPRS/Edge services?

Please bring your phone in to your local FSM Telecom office to enable access to GPRS or Edge services. $0.10/mb is charged to your FSMTCeLL account for both data sent and data received.

Can I forward calls to a cellphone number? What are the charges?

YES. All landline phones have call forward capability. If the call forward was to another local landline then there is no additional per call charges. All call forwards to long distance, international and cell phones are charged according to the current approved tariffs. For example, your landline phone will be charged $0.15 per minute for each call if calls were forwarded to a cellphone.

What is the number for activating voice mail?

Dial VMS (867) to activate your personal voicemail box and to personalize your greeting.

Can I send SMS text from my FSMTCeLL to an email user?

Absolutely. Any FSMTCeLL subscriber may use his/her cellphone to send SMS text to any email user whether it be here in FSM or the rest of the world. The cost...only $0.04 per message successfully sent. While there are other format options one may employ to send SMS text to an email, just follow this simple format: at your message editor, enter [email address] [space] [message]. Enter [266] as the desired destination number. The maximum number of 130 characters for your message applies. If you have trouble using this service, do not hesitate to contact your local customer service representative.

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