FAQ
wireless
A FSMTCell user has 90 days from date of refill transaction and account balance before his/her account expires. After 90 days, the cellular account balance will be lost; however, if additional funds are added to account before it expires, then the existing balance will be carried over to new expiration date. Cellular Mobile Number is deactivated and deleted if there are no funds added within 90 days after the account balance expiration date. Any information on the deactivated account will be lost and the mobile number will be reassigned to a prospective customer.
A FSMTCell user has 90 days from date of refill transaction and account balance before his/her account expires. After 90 days, the cellular account balance will be lost; however, if additional funds are added to account before it expires, then the existing balance will be carried over to new expiration date. Cellular Mobile Number is deactivated and deleted if there are no funds added within 90 days after the account balance expiration date. Any information on the deactivated account will be lost and the mobile number will be reassigned to a prospective customer.
A FSMTCell user has 90 days from date of refill transaction and account balance before his/her account expires. After 90 days, the cellular account balance will be lost; however, if additional funds are added to account before it expires, then the existing balance will be carried over to new expiration date. Cellular Mobile Number is deactivated and deleted if there are no funds added within 90 days after the account balance expiration date. Any information on the deactivated account will be lost and the mobile number will be reassigned to a prospective customer.
A customer who wishes to block his or her phone line (regular residential, business and business key systems & PABX) from calling a cellphone may request FSM Telecom to assist with the block. FSM Telecom will assess the “cellular mobile number blocking” service at $6.00 for setup (one time fee) and bill $2.00 per month per telephone number. There is no monthly recurring charge for telephone numbers who are not on cellular mobile number blocking.
The only cell phones compatible with the FSMTC system are Global System for Mobile Communications (GSM) phones, operating on a 900 Mhz-wide band. A GSM phone uses a SIM card, a chip or "smart card" that holds the user's account and mobile number.
